Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Take the First Step Today
Join Us in the Fight Against Childhood Myopia
Contact Us for Myopia Management
At Optic Nacouzi, we prioritize your child’s vision health. Our dedicated team, led by Dr. Gilbert Nacouzi, is here to provide personalized care and advanced treatments for myopia management. We believe in early intervention and tailored care plans to ensure the best outcomes for your child. Reach out to us for more information on our services and how we can help your family.
Key Highlights of Our Services
- Early detection of myopia to prevent progression and complications in children.
- Personalized treatment plans based on the unique needs of each young patient.